Privacy Policy
New Orleans Health & Healing Association (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.
By accessing or using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Voluntarily We may collect personal information that you choose to provide, including full name, email address, phone number, and information included in messages, inquiries, or contact forms. We do not request medical records, diagnoses, or detailed health histories through our website forms.Automatically Collected Information
When you visit our website, we may automatically collect limited non-identifying information such as IP address, browser type, device type, pages visited, time spent on the site, and referring URLs. This information is used solely to improve website performance, security, and user experience.
How We Use Your Information
We may use your information to respond to inquiries and communications, schedule consultations and services, provide requested information, improve our website and services, and comply with legal and regulatory obligations. We do not sell, rent, or trade your personal information.
Health and HIPAA Notice
New Orleans Health & Healing Association is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) for information collected through this website.
While Susan Varuso is a Licensed Occupational Therapist, information submitted through our website is not considered protected health information under HIPAA and should not include emergency or highly sensitive medical information. Website communications are intended for general inquiry and scheduling purposes only.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to analyze website traffic and usage, improve functionality and performance, and support analytics and marketing tools such as Google Analytics. You may disable cookies through your browser settings, though some features may not function properly.
Third-Party Services
We may use trusted third-party service providers, including website hosting services, scheduling platforms, analytics tools, marketing tools, and email communication providers. These providers receive only the information necessary to perform their services and are required to protect your data.
Scheduling and Payments
Online scheduling and payments are processed securely through third-party platforms. We do not store or process payment information on our website. Please review the privacy policies of those platforms for additional details.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard personal information. However, no method of transmission over the Internet is completely secure, and absolute security cannot be guaranteed.
Your Rights
You may request access to your personal information, request correction of inaccurate information, or request deletion of your information, subject to applicable legal requirements. Requests can be made using the contact information below.
Children’s Privacy
This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
California Privacy Rights
If you are a California resident, you may have additional rights under applicable law, including the right to know and the right to request deletion of personal information. We do not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Information
New Orleans Health & Healing Association Metairie,
LA 70006 Phone:
504-338-6456